Whether you're ahead of the game or are doing a last minute shopping blitz, we've got your back.
To ensure delivery by December 24:
*Please note that this applies to orders weighing 10 lbs or less.
We are pleased to offer free shipping from San Francisco, CA on all domestic orders in the United States and low-priced options on all other orders. Orders typically ship out within two (2) business days. Once your order has been shipped we will send an email confirmation with your tracking information to follow your order's journey to your doorstep.. You can also access tracking information by logging in to your account.
We offer free shipping on all domestic orders in the contiguous 48 states via the United States Postal Service (USPS).
Please allow up to 48 business hours (excluding weekends and holidays) to process and ship your order.
If you need an expedited shipment to be processed within the same day (excluding weekends and holidays), please contact us and we'll do our best to help.
In-store Pick Up: If you want to stop by the store for a specific product give us a call or send an email to make sure that particular item is available. You can find our store and contact information on our Contact Us page.
UberRUSH: If you're in the city of San Francisco and have placed an order valuing at $80 or more, you can have your online order delivered via UberRush (for free!) and enjoy your new gear right away.
As we curate brands from all over the world, we are also pleased to ship to most countries. Shipping options will vary and some restrictions do apply depending on the products being shipped and the final destination. Once you've placed an item in your cart, you will be able to view pricing options for international shipping.
If you have any specific questions or concerns, please Contact Us and we will be happy to help.
Import Taxes & Duties
Please note that import taxes, duties, and related customs fees may be charged once your item arrives at your destination country. These charges are determined by the customs office of the specific destination. These charges and taxes must be paid for by the recipient and we will not be responsible for payment of these fees. If you choose to refuse your international package due to refusal of paying customs, your shipping fees are non-refundable, and you may be charged for rerouting fees. For further details of charges, please contact your local customs office.