Once we receive and process your return, we will refund your original payment method within 3-5 days.
Taking too long? If you've double checked your statement and haven't received your expected refund, please contact us and we're happy to check on it.
• Original shipping costs are non-refundable
• Custom-made orders and body care / hygienic products are non-refundable (for hopefully obvious reasons)
• Oversized items like kayaks, surf and paddle boards, and furniture will incur a 20% restocking fee. You are also responsible for return shipping
Damage and Warranties
Damaged Items & Packages: Please let us know right away if you receive a damaged item. If we don't hear within 2 days from arrival, it makes it much harder for us to handle efficiently for you.
Defective Items: If your item has a defect within 30 days, please let us know and we'll set up a free return and replacement upon inspection.
As an authorized dealer, all of our products are covered under the factory warranty. After 30 days we ask that you handle that directly with the manufacturer, but we're happy to help facilitate that process.
From time to time we'll offer discounts* through key partners, or for joining certain programs like our email newsletter. However, we have a few brands that are not eligible, listed below.
Non-discountable: Garmin, GoPro, REVO., Point 65, Cleary Bikes, TOV Furniture, Aquaglide, MTM Special Ops, Izipizi, The Light Phone
Domestic only shipping: GoPro, Petzl
*Only one discount can be used per order
The United States Supreme Court ruled in South Dakota v. Wayfair on June 21, 2018 that states can require sellers to collect and remit sales tax on sales delivered to locations within their state regardless of physical presence.
What does it mean? Well, it just means that like all major retailers, Sportique is now required to charge applicable state and local sales tax on orders shipped, not only in California, but also in states in which the company doesn't have a physical presence. (**Sorry, we do not make the rules...**)
State list: AL, AZ, AR, CA, CO, CT, DC, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, NE, NV, NJ, NM, NY, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI & WY.